SEE TOOLS & SOFTWARE LISTING
CUSTOMER SUPPORT TOOLS
Freshdesk – it is an award-winning & on-demand customer support software that works across multiple support channels such as email, web, phone and even social media. Its customers are typically small and medium enterprises who are looking for a cloud based customer support software.
Support Dynamo – An advanced WordPress Support & Ticket System Plugin on the market especially when you consider the built-in Customer Interaction Manager (CIM). Manage your support and customers straight from inside your WordPress powered site like never before. Your visitors can submit support tickets via Email or through your very own customer support portal (CSP). Support Dynamo makes it easy to quickly browse, view, sort and reply to support requests without leaving your site or your WordPress admin area.
ArrowChat Software – A Jquery chat software that uses Php and MySQL. It is placed at the bottom of your website similar to Facebook chat.
Comm100 – Comm100 Live Chat is an Award-Winning Live Chat Support Solution for businesses to engage their website visitors in real time, so as to improve both sales and customer satisfaction. As e-commerce flourishes, live chat is becoming the most popular online customer communication channel. It offers cross-platform compatible desktop app to enhance your chat experience and iOS/Android apps to enable mobile customer service.
LiveChat – Offers real-time assistance to your customers & increase their satisfaction at the same time. Soon you will notice that your conversion rate skyrockets. Informed and happy customers buy more! You can sign up for a free trial for the live chat software!
WP Chat Boss – Live Chat on your websites. Any site that runs WordPress can run WP Chat Boss & WordPress Chat Infiltrator. WP Chat Boss & WP Chat Infiltrator enable you to create fully optimised and responsive Live Chat Boxes that operate flawlessly across all devices. It allows you to create highly customised Live Chat boxes, with advanced features such as; private chat, emoticons, avatars &sound notifications.
WP Cool Live Chat Software – WP Plugin enables you to add conversion-increasing live chats! Here’s how you can easily start communicating with your visitors so that they end up subscribing, buying from you or engaging more with your website.